NEMT Compliance Checklist

Generated for California • Wheelchair Transport • Small Business (1-5 vehicles)

Vehicle Safety & Equipment Standards

Critical: Annual DMV vehicle inspection certification
Critical: ADA-compliant wheelchair securement systems (4-point tie-downs)
Important: First aid kit and emergency equipment onboard
Important: Two-way communication system (radio/cellular)
Recommended: GPS tracking system installation

Driver Requirements & Certifications

Critical: Valid Class C or B commercial driver's license
Critical: DOT physical examination (every 2 years)
Critical: Background check clearance through DOJ
Important: CPR and First Aid certification
Important: Passenger assistance training completion

Insurance & Bonding

Critical: $1.5M general liability insurance minimum
Critical: Commercial auto insurance ($1M per incident)
Critical: Workers' compensation insurance
Important: Surety bond ($25,000 minimum in CA)

Patient Privacy & HIPAA Compliance

Critical: HIPAA privacy policy implementation
Critical: Business Associate Agreements (BAAs) with partners
Important: Annual HIPAA training for all staff
Important: Encrypted data storage and transmission systems

Business Licensing & Permits

Critical: California TCP license from CPUC
Critical: Local business license registration
Important: Medi-Cal provider enrollment (if serving Medi-Cal)
Important: Federal EIN and state tax registration

Operational Compliance

Critical: Trip documentation and record keeping system
Important: 24/7 dispatch and emergency response protocols
Important: Quality assurance and complaint handling procedures
Recommended: Customer satisfaction monitoring system

Important Disclaimer

This checklist provides general guidance based on common NEMT compliance requirements. Local regulations may vary, and you should verify specific requirements with your state and local regulatory authorities, insurance providers, and legal counsel.

Critical

Important

Recommended

Generated on: March 15, 2024

NEMT Compliance Checklist Generator